One EU-hosted platform for customer conversations, AI and the work behind them.
BootDesk brings support, WhatsApp, voice, email, CRM, mail, files and AI assistants into one tenant — from solo founder to 500-person team. AI is optional; European data control is not.
EU-hosted · GDPR-ready · AI optional · Usage-based
Fewer vendors. Fewer data boundaries. Less integration work.
One thread, start to finish
- 09:14
WhatsApp · customer
"Hi! Order #4471 arrived with a broken lid — what now?"
- 09:16
Email · same customer
A photo of the damage lands in your support inbox. The assistant spots the customer behind it and joins it to the same thread — no duplicate ticket, no lost context.
- 09:17
Assistant · draft ready
The AI opens order #4471, checks your return policy, and drafts the reply — in the customer's language. Masked personal data stays in your region.
- 09:19
Ana · one click
Ana reads the draft, softens one sentence, hits send. The assistant showed its work at every step.
- 09:21
Resolved · 5/5 stars
CSAT lands on the same thread. Total handling time: 7 minutes, one agent, no tab-hopping.
Everything a customer operation needs. One tenant.
Six capabilities, one data boundary. Each one is a settings page, not an integration project.
Omnichannel inbox
WhatsApp, Instagram, Messenger, Telegram, email, web chat, SMS, RCS and phone calls in one conversation view.
Ticketing that fits real teams
SLA, queues, custom forms, priority classification, saved views and a knowledge base that agents and AI can use.
AI assistants with tools
Assistants grounded in your data, able to search, act, generate documents, run triggers and hand over to a human.
Built in Europe. Hosted in Europe. Accountable in Europe.
The work behind the conversation.
When a customer cannot explain the problem in text, the agent sends a link and sees it live. The back office stays attached.
See the problem live
Send a video link in the conversation. The customer opens it in the browser, turns on the camera and shows the issue. No app install. Screen sharing included.
CRM, mail, calendar and files
The back office around the conversation: deals, shared mailboxes, booking, files, notes and document generation.
Work boards for humans and AI
Assign work to people or assistants, delegate down a reporting line, review output and keep a human at the root.
AI with a human leash — and an off switch.
The everyday 90%, done properly.
The whole pitch in four numbers
7 days
free trial — full feature set, no card
1000 BDK
wallet credit to spend during the trial
€10 / mo
floor — or $12, or £9. Usage stacks on top
0
sales calls required. Self-serve, start to finish