CRM connected to support

The ticket that becomes business.

Companies, contacts, and deals live in the same workspace as the tickets. Support sees the relationship; sales sees the history. It's the CRM that grew inside a support tool — not one bolted on afterwards.

Start the 7-day trial See pricing

Seven-day free trial. Full product. No card.

The helpdesk that ignores revenue

In a pure helpdesk, every customer is the same: one more line in the queue. The account that pays the bills and the one-time requester look identical — because the tool can't tell the difference.

When the CRM lives in the same place, the customer card gains the relationship: the company they belong to, the deals in motion, the whole support history. Nobody starts a conversation from zero — support sees who they're talking to.

New2

#4481high

Address change

#4483medium

Duplicate invoice copy

In progress1

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Order hasn't arrived

Resolved1

#4468low

Report access

Deals in motion: pipeline as a board, stage machine enforced server-side.

The bridge, measured.

1 click

from ticket to deal — and back

custom field types, per entity

years of won-and-lost trend history, computed live

Questions teams ask
before moving the pipeline in.

Does the CRM replace my current one?

If your pipeline is stages, relationships, and support history — yes. It covers companies, contacts, deals, activities, custom fields, and reporting, with the support thread one click away. If you run on quotes, product catalogs, or territories, keep your heavyweight CRM for those and let BootDesk own support — the customer context still meets the queue.

Can I import my data?

Contacts import from CSV — upload in the UI, with a sample template and async status updates. Companies and deals come in through the API or directly in the workspace; there's no bulk importer for them yet, and we'd rather say that than pretend.

Does sales need a support license?

Permissions are separate and granular — five CRM permission groups, scoped per role. Sales works in the CRM without living in the support queue, and support sees the pipeline without becoming sales.

What does it cost?

The CRM ships with the product — no separate module price. The floor is €10, $12 or £9 a month, credited to your wallet. The menu is on the pricing page.

Support and sales on the same thread.

Convert the ticket, move the deal, keep the history — one workspace, one customer. Seven days free, full product, no card.

Start the 7-day trial See pricing

The ticket that becomes business.

The helpdesk that ignores revenue

The bridge, measured.

Questions teams ask
before moving the pipeline in.

Does the CRM replace my current one?

Can I import my data?

Does sales need a support license?

What does it cost?

Support and sales on the same thread.

From ticket to deal without copying anything

Numbers nobody has to paste into a spreadsheet

Made to fit the work

The ticket that becomes business.

The helpdesk that ignores revenue

The bridge, measured.

Questions teams askbefore moving the pipeline in.

01Does the CRM replace my current one?

02Can I import my data?

03Does sales need a support license?

04What does it cost?

Support and sales on the same thread.

From ticket to deal without copying anything

Numbers nobody has to paste into a spreadsheet

Made to fit the work

Questions teams ask
before moving the pipeline in.

Does the CRM replace my current one?

Can I import my data?

Does sales need a support license?

What does it cost?