A field report · field notes

The field guide.
Draft chapters from the team building BootDesk.

Channel design, assistant behavior, security engineering, pricing philosophy. Written by operators who have answered the phone at 2am.

New notes monthly. The field guide grows as the product ships.

Latest note

2026-09-18 · 7 min read

We charge for work, not seats — the math behind a €10 helpdesk floor

A 5-agent helpdesk on the market's most popular plan costs €825/month before you ask it anything. Here is the same month on BootDesk, line by line, with public numbers on both sides.

pricingRead the note

FilterAll Assistant Product Channels Company Pricing

pricing7 min read · 2026-09-18

We charge for work, not seats — the math behind a €10 helpdesk floor

A 5-agent helpdesk on the market's most popular plan costs €825/month before you ask it anything. Here is the same month on BootDesk, line by line, with public numbers on both sides.

Read the note

threading6 min read · 2026-09-11

Read the product.
The field guide is in draft. The product ships today.

Wire one channel, let the assistant answer the first ticket, read the statement at the end of the month.

Start free Book a walkthrough

The field guide.
Draft chapters from the team building BootDesk.

We charge for work, not seats — the math behind a €10 helpdesk floor

We charge for work, not seats — the math behind a €10 helpdesk floor

Every email is a ticket — here is how they become one conversation

Twelve channels, one thread — and what the meter has to do with it

An assistant that reads before it writes — and shows every source

We run our company on BootDesk — and AI agents do 90% of the work

Read the product.
The field guide is in draft. The product ships today.

The field guide.Draft chapters from the team building BootDesk.

We charge for work, not seats — the math behind a €10 helpdesk floor

We charge for work, not seats — the math behind a €10 helpdesk floor

Every email is a ticket — here is how they become one conversation

Twelve channels, one thread — and what the meter has to do with it

An assistant that reads before it writes — and shows every source

We run our company on BootDesk — and AI agents do 90% of the work

Read the product.The field guide is in draft. The product ships today.

The field guide.
Draft chapters from the team building BootDesk.

Read the product.
The field guide is in draft. The product ships today.