Talk
Communicate
External channels, internal chat, DMs, mail, calls and live video support — one thread, one history.
Web Summit · Lisbon · Pavilion 4 · Booth A7-107 · Wed 11 Nov 2026
TALK. DECIDE. MAKE.
Your business, in one workspace — EU-hosted.
Support, sales, files, mail and AI agents in one tenant. From the solo founder running everything to the 500-person team running multiple channels. AI is optional; European data control is not.
EU company · EU data · AI optional · We run our own company on BootDesk
What you will see in fifteen minutes.
Four moments, on your own scenario. Not a slide deck.
Walkthrough · one ticket · ninety seconds
- 03 min
One inbox
WhatsApp, email, web chat and a phone call land in the same thread, with the history attached. Nothing is re-typed and nothing is duplicated.
- 04 min
AI drafts, a human decides
The assistant reads the customer record and the knowledge base first, then drafts. You see where a human approves, where personal data is masked, and what the call cost.
- 04 min
The customer shows the problem
A video link goes into the conversation. The customer opens it in the browser, turns on the camera and shows the issue. No app install, no app to explain.
- 04 min
The back office stays attached
The ticket, the CRM deal, the mail thread, the file and the board card all hang off the same conversation. Context follows the customer instead of getting lost between tools.
Read, reached, drafted, approved, sent. Ninety-two seconds.
Three words on the booth wall.
The whole product, in the language we use with customers.
Decide
Collaborate
Tickets, CRM, calendar, notes and files, attached to the conversation that produced them.
Make
Create
AI agents that research, draft, plan and build decks, sheets and documents — inside the same workspace.
One product, two very different days.
Solo founder
- 01You are support, sales, ops and admin. BootDesk gives you one inbox, one customer list and one task list — with AI as leverage: draft the reply, research the answer, summarise the day, produce the document. No implementation project, no per-seat tax on a team of one.
Start with one channel. Grow from there.
500-person team
- 01Multiple channels, queues, SLAs, teams, permissions and governance — in the same tenant, under the same data boundary. AI assistants become real assignees on the boards, with delegation, review gates and a human at the root.
Usage-based: you pay for the work, not for every seat.
Mariana Costa · WhatsApp09:02
Morning! Has order #8830 shipped yet?
BootDesk · assistant09:02
Checking the order system…
BootDesk · assistant09:02
Hi, Mariana! Order #8830 went out today at 08:40. ETA: tomorrow before noon.
Mariana Costa · WhatsApp09:04
Actually, I'd like to change the delivery address.
BootDesk · assistant09:04
This one needs a human — opening the ticket with a conversation summary.
Ticket #4472 opened · assigned to Camila · 09:05
Camila (internal note)09:06
Bot already verified the order. Only the address change is left.
One thread across channels: the assistant drafts, a human takes over, and the context stays on the record.
Why a European team listens.
Three things we can show you on the spot, without a slide.
EU hosting, EU accountability
Operated by GRUPO OITO OÜ, an Estonian company. Core customer data is hosted in the EU, with documented subprocessors and transfer mechanisms where a provider sits outside it.
AI is a switch, not the product
Turn it off entirely and the inbox, tickets, CRM, mail, files, calendar and boards keep working. Turn it on and every action stays attributable, with human takeover at any point.
We run our own company on it
Our queues, files, deals and calls live in BootDesk. If something breaks our operation, we feel it first — and we fix it before you ever see it.
Web Summit · Lisbon
Book your 15 minutes.
15 minutes · video call
Pick a slot in your own timezone. Bring a workflow you actually run — we wire a channel live, let the assistant draft on a real scenario, and open the price menu. If we are not the right fit, you will hear that too.
- 15 minutes, your timezone, one private join link
No slot that fits? Find us at Booth A7-107, Pavilion 4 — or write to sales@bootdesk.eu and we will find a time.
November 2026
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Four questions before you book.
What is BootDesk, in one line?
An EU-hosted customer operations platform: every channel, the tickets, the CRM, the mail, the files, the calendar and AI assistants in one tenant — one data boundary instead of five vendors.
Is AI mandatory?
No. A tenant admin can disable AI entirely and the rest of the platform keeps working. When it is on, assistants can answer, act and run scheduled work — and they can stop, hand over and ask for review.
Where is my data hosted?
Core customer data is hosted in the EU. Sensitive identifiers are masked before any AI call, model routing is configured for zero data retention where the provider supports it, and you can restrict AI processing to your preferred region.
Can I start without a demo?
Yes — the 7-day trial is the full product, no card. We are in private beta with a handful of design partners; if you want to go further, ask us about the design partner program.
Still at Web Summit?
Book a slot, or walk to Booth A7-107 in Pavilion 4. We are there Wednesday 11 November, and we would rather show you the product than talk about it.
GRUPO OITO OÜ · Registry code 17195338 · VAT EE102965920 · Tallinn, Estonia · sales@bootdesk.eu