Channel design, assistant behavior, security engineering, pricing philosophy. Written by operators who have answered the phone at 2am.
New notes monthly. The field guide grows as the product ships.
Latest note
2026-06-01 · 4 min read
Per-seat pricing charges you for the agent on holiday. Consumption pricing charges you for the work the product does. Here is how the math changes as you grow.
Per-seat pricing charges you for the agent on holiday. Consumption pricing charges you for the work the product does. Here is how the math changes as you grow.
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